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"We strive to maximize our clients utilization of NetSuite, and to facilitate the development of a strategic information asset, ready for the AI age"
- Todd Kimpton, Etter+Ramli
Triage Users
users must be able to work productively.
Our Job
Check Processes
and monitor processes to ensure process compliance and data integrity.
Automate Processes
and minimize manual tasks of checks that are needed.
Business Partnering
work with the business to build, develop, maintain, and utilize NetSuite.
Managed Success
FOCUS
We focus on supporting clients who are already transactional on NetSuite.
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DEDICATED RESOURCING
Our client ‘Success Team’ is a dedicated mix of Functional, Technical, Leadership, and Commercial Skills.
MONTHLY RETAINER
Our 'everything NetSuite is in Scope' retainer provides absolute transparency. We don't bill by the hour or upsell unexpected SOW.
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COLLABORATION
We’re dedication to stakeholder collaboration, which is built on our client-side independence.
HOW TO ENSURE SUCCESS
GOVERNANCE
It defines the rules, policies, and processes that guide administrative activities.
PROCEDURE
Provide step-by-step instructions for completing administrative tasks, ensuring consistency and accuracy.
DATA
It provides insights into operational performance, customer behavior, and other critical aspects of the organization.
KPI’S
Quantifiable metrics that measure the performance of administrators against specific goals.
Success Team
Skills Needed to Ensure Long Term Success
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FUNCTIONAL
Functional Expertise at Your Fingertips. They must know NetSuite backward. Professional Accounting is essential. Solid Business Analysis capabilities.
TECHNICAL
Technical Prowess Driving Innovation. Write technical specifications, Develop technical solutions, and update and maintain scripts.
LEADERSHIP
Leadership that Aligns with Your Vision. Work with stakeholders to plan out value release, and schedule priorities.
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COMMERCIAL
Commercial Management of the Vendor. Helps to renegotiated your subscription to ensure you're keeping your commercial agreement optimized.
Want to join the team?
Customer Testimonials
"One of the most significant improvements ER brought to our operations was optimizing our shipment process. As a lean manufacturing company, every second counts. Previously, identifying shipments for the day was a time-consuming process. ER stepped in, collaborated with us, and within weeks, built a customized reporting dashboard. What once took hours is now done in seconds—enabling us to accelerate shipments, improve cash flow, and reduce operational stress."
— Samantha, Finance & COO of Huali Floors
Total value delivery
Lower
Risks
Lower
Costs
Improved
Quality
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